Our customer service, here to listen, here to help

Our expert advisers are here to help as soon as you join ProcSea. They can help you with your first order and will answer any questions you might have regarding products, logistics and accounting. Whatever you need, contact us!
Photograph of the experts available to assist you once you sign up.

A team to help you, right from the beginning

Is online buying a new experience for you? You're not alone! Once you've signed up, our team will provide a detailed explanation of how our platform works and will help you to choose the products you want to buy. That way, you’ll be able to place your first orders without a hitch.

A team to respond to your day-to-day requests

You now know how to place an order without any help, whenever you want. However, if you have any questions about the platform's features, choosing a supplier or if you just need some guidance, our advisers are here to help.
Photograph of the experts who answer your questions every day.

Do you have a question? Contact our Customer Service

Opening hours
  • Monday to Friday : 7AM - 7PM
  • Saturday : 7AM to midday

Find all the answers to your questions in our FAQ

View our FAQ

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